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Frequently asked questions

How do I create my first invoice?
From your dashboard, go to Invoices → Create new, fill in the buyer email, amount and currency, then send the unique payment URL. The invoice locks in the exchange rate at creation time.
What cryptocurrencies do you support?
DepiPay supports ETH, BNB and TRX plus USDT and USDC stablecoins across Ethereum, BSC and TRON — with Solana coming soon. See the full list →
How long do withdrawals take?
Withdrawals are submitted to the blockchain immediately. Confirmation time depends on the network — Bitcoin typically 10–30 min, Ethereum 2–5 min, L2s within seconds.
Do you take custody of my funds?
No. DepiPay is fully non-custodial — incoming payments settle straight to addresses derived from your own wallet, and only you can move them. We never hold, convert, or have access to your funds.
How do I integrate the API?
Generate your API key from Account → API Keys, then call our REST endpoints with HMAC-signed requests. Full reference and code examples in Node.js, Python, PHP and Go available in the developer docs.
Can I use DepiPay with Shopify?
Yes. Install the official plug-in from the Shopify App Store, paste your merchant ID and IPN secret. Same flow for WooCommerce, Magento, OpenCart and PrestaShop.
How does DepiPay keep my funds safe?
DepiPay is fully non-custodial — your private keys never leave your wallet, and every withdrawal is signed by you in MetaMask or TronLink. Because we never take custody, there's no central store of funds to breach, freeze, or lose.
Do you offer white-label solutions?
Yes — run a fully branded checkout under your own domain with custom colors, legal docs and customer-facing emails. Multi-tenant architecture with dedicated support.
Is there a transaction limit?
There's no cap imposed by DepiPay. You transact directly on-chain from your own wallet, so the only limits are those of the underlying network. Contact the team for dedicated high-volume support.

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